Whether your IT infrastructure is physical or in the cloud, monitoring is crucial for ensuring ‘business as usual’.
Eagle-i, our real-time monitoring software alerts us of performance issues as and when they occur. This means we can deal with them before they become real problems and hinder your ability to do business.
Eagle-i is included in all our support contracts and monitors the following as standard:
- Low disk space
- Drive space sudden change check
- Backup failures (server only)
- Stopped services
- Windows updates
- Anti-virus updates
- Hacking attempts
- Loss of connection
1,200 PC's supported
88% Issues resolved
90% Client retention
1,100 Issues resolved