Ever wished you could have an IT Support Helpdesk to manage your internal IT?
We can help you streamline the management of your internal IT Support with a helpdesk system. Using the power of our own helpdesk software, StreamlineIT lets you stay in control of your own IT department but also allows you to escalate any issues to us which you may require additional technical knowledge for by seamlessly linking your IT service desk to ours.
By linking your helpdesk to ours, we are also able to provide you with additional resource and holiday cover when you need it.
Pro-Active Network Monitoring – ‘Simply Monitoring’ package
Do you like to be in control of your company IT? Perhaps you don’t want a full IT Support package but would like some level of pro-active monitoring of your network to alert you to issues before they present you or your company with a problem? Then a ‘Simply Monitoring’ package is for you.
Eagle-i is our real-time monitoring software that keeps a watchful eye over your servers and workstations, alerting you to issues as and when they occur. Eagle-I continually checks your system for any problems that might quash your ability to do business. If a problem is identified, you can then either fix the issue yourself, or if some additional technical knowledge is required, you call us.
1,200 PC's supported
88% Issues resolved
90% Client retention
1,100 Issues resolved