Case study icon svg Casestudy

VoIP Solution

iMist

  • Industry sector icon svgFire Protection Services
  • Staff icon svg12
  • Location icon svgKent
  • Client since 2017

Background

iMist provide water mist fire protection systems, that are cost-effective, environmentally friendly and less damaging than fire sprinklers. iMist water mist technology provides highly effective fire protection to domestic and residential properties nationwide.

Project benefits

  • Reduced costs by removing call charges and line rental, and provided an easily scaleable platform
  • Allowed calls to be made and received from home and other locations
  • Reduced the risk and dependency of using office dependent ISDN lines to make and receive calls

Project description

iMist had already begun their journey to the cloud by migrating their e-mails and company data to Office 365 and SharePoint Online. The next step was to move their communications to a hosted solution. By replacing ISDN lines with VoIP (voice over internet protocol), iMist were able to make and receive calls using their internet connection. By using a cloud based phone system, they could now take calls from any location with no dependency on their offices.

The result was a dramatic saving in monthly costs due to no longer needing to pay for line rental and call charges. Additionally, the solution allowed for better functionality and communications along with increased scaleability and resiliency.

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