IT Support for businesses in Kent and London
Delivering excellence since 1998.
We understand that keeping your systems running is critical to your business. To ensure your up-time, we proactively monitor your systems and stop issues before they occur. Our friendly team of certified engineers have extensive technical knowledge of a broad range of solutions from Microsoft and other industry leading vendors. We offer exceptional service with guaranteed service level agreements backed up by robust processes (ISO 9001, ISO 27001).
What makes us different?
Our Helpdesk is made up exclusively of senior engineers, meaning you will always talk to someone capable of resolving your issue the first time. This removes the frustration of being passed between junior or 1st line engineers who can’t resolve your issue. We also target resolution times rather than just response times with strict SLAs, a fact that is backed up by having over 80% of issues being resolved in under 2 hours.
IT Support Contracts
From basic remote support to on-site support and full-time Engineers based at you premises, we have a range of different contract options available – you just need to decide what works best for you.
Looking to change your IT Support provider?