Enabling a low cost and highly available telephony platform with a global VoIP solution

iMist provide water mist fire protection systems, that are cost-effective, environmentally friendly and less damaging than fire sprinklers. iMist water mist technology provides highly effective fire protection to domestic and residential properties nationwide.

iMist had already begun their journey to the cloud by migrating their e-mails and company data to Office 365 and SharePoint Online. The next step was to move their communications to a hosted solution. By replacing ISDN lines with VoIP (voice over internet protocol), iMist were able to make and receive calls using their internet connection. By using a cloud based phone system, they could now take calls from any location with no dependency on their offices.

The result was a dramatic saving in monthly costs due to no longer needing to pay for line rental and call charges. Additionally, the solution allowed for better functionality and communications along with increased scaleability and resiliency.