We know the things that matter to charities are fast resolutions to issues, data protection and a partner that understands their sector.
We've got you covered.
At the heart of our business is the IT Support helpdesk. Passionate about service, we've built a trusted reputation for delivering unparalleled levels of support to Charities across Kent and the South East for over 20 years, minimising their disruption and maximising their productivity.
We take our responsibility to protect your data seriously. As the cyberthreat landscape becomes more sophisticated, it is essential that your systems evolve to keep you one step ahead. Our dedicated cybersecurity team is at the forefront of technology and through expert consultancy coupled with the best-of-breed solutions, we ensure your data, and your employees, are kept safe.
We don't just fix things when they go wrong. Instead our team of Business Analysts, System Architects and Software Developers can ensure you're achieving the maximum return on your IT investment through customisation and bespoke software development; driving productivity and helping you realise your business potential.
With over 30 years of experience, we've refined our processes to ensure we're delivering a fast, pro-active and consistent IT Support service to SMEs across Kent and the South East. Our stats back this up.
PC's supported every day
Issues resolved within 2 hours
Client retention rate over the last 5 years
SLA response times
Supportive & Philanthropic
We understand the challenges that charities face; constrained budgets, limited resources and ever growing demands for your services. Having worked with some of Kent's largest charities for several years, we've tailored our offering to make sure it's both comprehensive and cost effective. As your chosen IT partner we're able to offer you strategic advice to ensure your technology enables your goals. Furthermore, Part of our mission is to give back to the organisations we support, and as such we regularly have fundraisers for our charitable customers.
Microsoft Gold Partner
As a Microsoft Gold Partner we are able to provide charitable licences, and full support on Microsoft solutions. We have helped countless charities get maximum return on investment by providing Office 365 based productivity solutions. We can help you reach your full potential with tailored training and consultancy on Microsoft products and services.
Compliant & Secure
As a ISO 9001, 27001 and Cyber Essentials Plus certified organisation, we follow structured processes to ensure compliance and best practice. We adhere strictly to GDPR compliance and all of our employees are DBS checked. Our team of consultants conduct analysis of your processes and systems to provide the insight that allows us to implement the right tools to ensure you're meeting with your data governance requirements. Coupled with cutting-edge cyber-security solutions, you can rest assured that we have you covered.
We appreciate that changing IT support provider can be daunting. How do you know if you're jumping out of the frying pan into the fire? All IT support agreements benefit from a no-quibble, 30 day cooling off period, allowing you to put our service through its paces before committing.
Our values have stayed the same since starting the business back in 1998. To deliver great service. Conduct business ethically and fairly, and build a company where employees enjoy coming to work.
We don't employ pushy sales people - just consultative sales advisers who are focused on delivering solutions that add a measurable benefit to your business. Contact us today to discuss your requirements.
